As Chief Operating Officer, Susan brings over 30 years of expertise in the Home Care industry. At People Care, Susan has strategic and operational oversight of all offices of the organization across the 5 boroughs of New York City, Nassau, Suffolk, and Westchester Counties. She has overall responsibility for local, state, and federal home care regulations and accreditations for the organization.

In collaboration with People Care’s talented leaders, Susan promotes People Care’s mission to provide the highest level of quality and compassionate care throughout the organization. Her vast experience is in areas of operations, strategic planning, industry advocacy, contract negotiations, procurement, and business development. She remains passionate about the importance of home care and is committed to building strong and long-lasting partnerships to support home and community-based services.
Susan’s philosophy is simple. “I strive to inspire and motivate staff through a lead-by-example work style,” she says. “The people around me do the same. And we all become leaders, together.”

As CFO of People Care, Lourdes uses sound financial management and accounting best practices to ensure that the corporation fully complies with federal, state, and local regulations, and budgets appropriately across the board.

Previously Chief Financial Officer at Family Home Care Services of Brooklyn & Queens, Lourdes believes in taking pride in one’s craft, doing one’s best, and always sharing knowledge with those around us. “Our success is determined not by how well we do our work — but by the team of good people we surround ourselves with.”

Sharon is the master-of-all-trades at People Care, managing daily operations under the direction of the COO, assisting in the development and implementation of policies and procedures, maintaining maximum quality services, and handling patient and aides grievances and complaints.

How does she manage it all? “In every situation, I put myself in my patients’ position and ask myself, how would I want to be treated in the same situation? My aides are just as important as they are on the frontline.”
Sharon has over 30 years of home care experience across the boroughs of New York City.

Jacqueline oversees the daily operation of the client-care coordination and authorization department, ensuring People Care’s mission is carried out. That mission is to provide compassionate and quality care. She oversees all aspects of establishing relationships with referral sources, insurance companies, clients, and the workforce. Furthermore, Jacqueline ensures the company’s ongoing efforts in promoting quality care and oversees patient satisfaction and complaints.

As the leader of People Care’s Performance Improvement Committee, Galina is responsible for all clinical functions of People Care. By observing, planning, implementing, and overseeing the nursing process through company policies and procedures, she makes sure quality patient care is provided. She ensures compliance with federal, state, and local DOH regulations, and supervises field nurses to assess and ascertain patient service needs.

Galina is an industry veteran, gaining exceptional knowledge and expertise from various clinical and management positions across the home care industry for over 20 years.

Alla is responsible for maintaining federal, state and local DOH regulations compliance with the clinical services provided to patients. She supervises field nurse performances, ensuring timely and high quality nursing care. Alla also works closely with the nursing team to ensure the clinical compliance of our paraprofessional staff.
Her work history includes working as the Field Nurse Supervisor for Assisted Care Home Care agency, a part of People Care Inc. before taking on the role of DCS of Assisted Care. Alla is a firm believer in cooperation, working together and helping nurses and paraprofessional staff provide high quality home care to patients.

Mary-Pat collaborates with the management team to promote quality patient care through the implementation and development of standards of care and protocols. She continuously updates the People Care PACT Program, keeps our staff updated with clinical information, and performs clinical audits with staff nurses — all to provide continued, high-quality patient care to People Care’s diverse patient population.

Mary-Pat’s extensive expertise has been accumulated across her nursing career of thirty-nine years. She holds an AAS degree in Nursing and a Bachelor of Arts in Communication/Speech.

“It takes a team of empathetic, connected individuals to make home care work seamlessly for the patient population. Never ask your staff to take on a task you wouldn’t or haven’t done yourself.”

As Director of Education, Susan develops curricula, coordinates ongoing staff education, and ensures compliance with agency, state and federal guidelines. She oversees the daily operations of our training sites and collaborates with other agencies in developing an online HHA/PCA training program per DOH guidelines.

“I’m fortunate to love my job, because it allows me to research and learn new subject matters so I can teach and convey the information to others.” Susan stays updated in all industry matters, participating regularly in relevant certificate programs.

Susan has over 25 years of experience as a registered nurse. Outside of People Care, Susan is a local Bible study facilitator and has co-led mission trips to Central America. She has taught dance aerobics and other workshops at Senior Centers.

As Director of Personnel, Gail oversees paraprofessional audits, ensuring that our pre-employment and annual paraprofessional compliance meet NYS Department of Health and contractual regulatory requirements.

The driver of her success? “Having a growth mindset. If you believe you’ve reached the pinnacle of your natural abilities, you won’t ever surpass them. I will never stop learning, changing, and growing.”

“Treat others the way you want to be treated,” Erica says of her business beliefs, and she applies this philosophy across her many responsibilities at People Care.

Erica oversees all aspects of the patient intake process, including managing the members of the intake team, establishing and maintaining positive relationships with customers and referral sources, and responding to customer requests and concerns. Erica also directly supervises and evaluates her highly capable team of intake coordinators.

As Director of Marketing, Evan oversees and manages a team of marketers to assist with the growth of the organization. Evan excels at developing and maintaining partnerships through outreach initiatives. Evan joined People Care in July of 2020 with more than 10 years of extensive experience in management and business development in the home care industry. He most recently worked for Centers Plan for Healthy Living, managing the community outreach team.

Follow-up creates trust, says Evan: “Over my years in healthcare, I learned that you create value and credibility by being responsive and always following up. When someone asks me a question that I don’t know the answer to, I’ll get back to the source with correct answers, giving People Care partners more confidence in us as a team.” Outside of People Care, Evan is the commissioner of Croton Leagues.

As our Marketing Specialist, Motty assists clients in need of medical care services. His duties include helping people obtain referrals and Medicaid. Motty can usually be found on the phone, speaking with families, medical providers and hospitals. He goes wherever and speaks to whomever is necessary to get answers and help for people in need.

Motty joined People Care 2018 and is passionate about his work. He is a great people person which is helpful in his role since he interacts with all types of people on a daily basis. He also advances People Care’s mission by spreading awareness about home care to communities within reach.

“I love working at People Care because it gives me the opportunity to help people every day. There is nothing better than assisting someone so they can get the care they need.”